Unlike FedEx Air Service, ground deliveries are not guaranteed to arrive in a specific number of days. But we've found 99% do arrive in the 1-4 days FedEx states. For our part the further away the destination the more ice packs or dry ice we add to each package. We ship early enough in the week so that distant (3-4 day) packages do not remain undelivered over the weekend. Finally, in the event your package is in the 1% that does arrive late and your cheesecake or gift box did not arrive in perfect condition, we will gladly ship another or refund your money.

FedEx Express (air) packages do carry a guarantee from FedEx of 1-2 days delivery (unless adverse weather conditions or incorrect addresses delay delivery). Guaranteed delivery services general add $10-$25 per package.

Shipments to Hawaii and Alaska automatically will be sent FedEx Air and take 2-3 days depending on remoteness.

In all cases FedEx's delivery is only as good as the information you provide. Wrong zipcodes, incorrect addresses, missing apartment numbers, people not home to receive packages (and no place to leave them) all affect delivery times and any guarantees by FedEx or Suzy's.